Inveterate Privacy Notice

Last Updated/Effective Date: 11/10/2023

Inveterate Inc. (“Inveterate,” “we,” “us,” or “our”) respects your privacy.  This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or disclosed in the course of providing our products or services to you (“Services”) and on the websites, applications, social media pages, other platforms that link to this Privacy Notice, including when you apply for a job with us. It also describes rights you may have under applicable laws.

1. Personal Information Collected

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The Personal Information we collect may include:

  • Contact Information – If you submit an inquiry, register for an account, or provide information on or through our Services or website, we may collect your contact information. This may include your name, address, email address, demographic information, and phone number.
  • Commercial Information – If you submit an inquiry, or provide information on our websites, we may collect commercial information including information about purchases, subscriptions, and Services you have shown interest in.
  • Location Data – While navigating our website, your device or browser may provide your location data. We may collect this information based on the settings of your device or browser. 
  • Usage Information – When you use our website, we may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our website), domain names associated with your internet service provider, and any other information regarding your interaction with our website.  
  • Employment Information – If you apply for employment, we may collect your employment and work history, as well as other Personal Information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
  • Communication Information – We may collect Personal Information contained within your communications with us, including audio, electronic, or visual information, screen sharing views, and any files provided to us via email, chat functionality, social media, telephone, or otherwise. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.

2. How Personal Information is Collected

  • Directly From You – We collect Personal Information that you provide to us, for example, if you choose to contact us or sign up to receive updates.

  • From Third Parties – We may collect Personal Information from third parties including, business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.

  • Through Online Tracking Technologies – We use cookies and similar technologies to collect Personal Information related to activity on our website.  For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.

3. How Personal Information is Used

To the extent permitted by applicable law, we use Personal Information:

  • To provide and personalize our Services, such as processing payments, providing customer service, maintaining or servicing accounts, verifying customer information, creating and maintaining business records, verifying eligibility, and undertaking or providing similar services.

  • For internal research and development, such as testing and verifying the quality of our Services and website, improving the quality of our Services, and creating new Services.

  • For marketing, such as sending information about our Services, including using your information to send you messages, notices, newsletters, surveys, promotions, or news about events.

  • For communicating with you, such as responding to your questions and comments.

  • For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.

  • As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.

If you are applying for employment with us, we also use Personal Information to process your job application, to verify the information you have provided in your application, conduct interviews, perform background and reference checks, to communicate with you and answer your questions, to confirm your eligibility for employment, and improve our recruiting processes.  We may also save your Personal Information for future employment opportunities with us.

4. Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

  • Service Providers We disclose your Personal Information with third party service providers as necessary to enable them to support our Services or other aspects of our business. 

  • Business Partners We may disclose Personal Information with trusted business partners or corporate affiliates.  For example, we may disclose your Personal Information with a company whose products or services we think may be of interest to you or who we co-sponsor a promotion or service with.  

  • Legal Obligation or Safety Reasons We may disclose Personal Information to a third party when we have a good faith belief that such disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Inveterate, its employees and clients, or the public against harm.

  • Merger or Change of Control We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding. Where legally required, we will give you prior notice prior to such disclosure.

  1. Cookies and Other Tracking Technologies

We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our website.  We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our website, to enhance your experience through personalization, and to help us better understand the features of our website that you and other users are most interested in.  

We allow or enable third parties to collect Personal Information in order to provide their interest-based advertising services, and we use Google Ads and other third parties to serve ads for our Services across various websites. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of your data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of our Services.

We use analytics services, including Google Analytics, to assist us with analyzing our website traffic. These services utilize cookies and other technologies that collect your Personal Information.  To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ websites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites

In order to manage your preferences, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of our Services may not be available, or some functionality may be limited or unavailable.  Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.

  1. How Long Personal Information is Retained

We may retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Notice, or any longer retention period required by law.

  1. How Personal Information is Protected

We use commercially reasonable efforts to protect the Personal Information we process. Despite the technical, organizational, and physical safeguards we employ, we cannot guarantee the security of Personal Information given the security risks inherent in internet and information technologies. Further we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.

  1. Your Choices and Controls

Depending on where you live, you may have the right to exercise certain controls and choices regarding our collection, use, and disclosure of your Personal Information. If you believe you may the right to exercise certain controls and choices, please submit a request to legal@inveterate.com. Please note that we may need to verify your identity before considering a request and that we may deny certain requests, or only fulfill some in part, as permitted or required by law.

To opt-out of marketing communications please email us at legal@inveterate.com or by following the instructions included in the email or text correspondence.  Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law.  Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.

  1. International Use of Our Website

Our website is hosted in the United States. If you are visiting our website from outside of the United States, please note that your Personal Information is being transferred to, stored, collected, or processed in the United States, where some of our data centers, servers, and operations are located.

  1. Children’s privacy

We do not knowingly solicit, collect, sell, or share any Personal Information from children under the age of 13.  In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child or ward under the age of 13 has given us their Personal Information, you can email us at legal@inveterate.com.

  1. Links to Third-Party Websites

We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy notice.

  1. Changes to this Privacy Notice

Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We may provide you with an updated Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to our websites.

  1. Contact us

If you have any questions about our practices or this Privacy Notice, please contact us at legal@inveterate.com.